Schedule Your Child’s Well Visit – Get a Free Backpack Filled with School Supplies!
Is your child ready for the new school year?
If your child is between the ages of 5 and 15 and needs vaccines and/or is due for a well-child check for school, now is the time to schedule!
Any child who completes an appointment between August 1 and September 30, 2025, will receive a free backpack filled with school supplies.
Appointments fill up quickly, so call us today to schedule your visit!
315-624-9470
Upstate Family Health Center, Inc., 1001 Noyes St, Utica NY 13502
Let’s get your child school-ready — and backpack-ready!
Health Insurance Navigator Available Every Thursday from 10am to 1pm
We're committed to ensuring everyone in our community has access to healthcare. Visit us to meet with our health insurance navigator who can assist uninsured patients in finding the right insurance coverage. Don't miss out on this opportunity to secure your health and well-being!
315-624-9470
🌟 Now Accepting New Patients! 🌟
We’re excited to welcome new faces to Upstate Family Health Center — where your health is our priority.
📍 Ready to get started? Complete the new patient packet found here or stop by our office for more information.
🩺 Your first appointment is an important step in building a lasting relationship with your provider. We schedule extra time to make sure your care starts off personalized and thorough.
⚠️ Please note: If you miss your initial appointment without letting us know, we won’t be able to move forward with establishing your care.
We look forward to being part of your healthcare journey! 💙
#NowAcceptingPatients #UpstateFamilyHealth #YourHealthMatters
🌟 Need a Form Filled Out? Please check out our process Here! 🌟Everything you need to know before making an appointment!
🌟Need a Prescription Refill? For all refill requests please allow 7 days for processing. This helps us ensure safe, accurate care for every patient!
📢 Important Reminder for Our Valued Patients
To help us provide the best care possible, we kindly ask that you let us know in advance if you need to cancel or reschedule your appointment.
⏰ Missed appointments without notice are considered "no-shows."
Patients who accumulate three (3) no-shows within a 12-month period may be subject to a review of their care plan, which could lead to discharge from the practice.
We understand that life happens—please call us ahead of time if you can’t make it. Your communication helps us care for all our patients more effectively. 💙
Sliding Fee Program

Community Discount Program
Community Discount Program
The Community Discount Program allows patients who have no health insurance or are under-insured to receive health care services at a lower cost. To be part of the program you must provide proof of income for your household. Your income has to be less than the current federal poverty level. The poverty level will depend on the number of people who live in the home and the amount of money they make all together. The discount for the "Community Discount Program" varies but those who qualify and need the most help often can get significant discounts or services.
There are several simple steps required to apply for the program.
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Complete the application by clicking here.
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Provide copies of income for all eligible people living in your household (i.e. unemployment stubs, pay checks, etc.)
Services covered under the Community Discount Program include:
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Family Medicine
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Routine preventative exams
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Well child care and immunizations
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Diabetic Care
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Physical exams
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Gynecological care
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Podiatry
What does the community discount mean for you?
As a Federally Qualified Health Center (FQHC), Upstate Family Health Center accepts all Medicare and Medicaid insurance plans, as well as most major insurances. The Sliding Fee Discount is in place to meet the needs of the uninsured or underinsured, providing reduced costs on most services for those who qualify. No one will be denied access to services at Upstate Family Health Center, as services are offered regardless of insurance status or ability to pay.
Community Discount Program
We offer the Community Discount to all income-eligible uninsured or underinsured patients, based on annual household income, for most services. Income guidelines and acceptable verification for the Sliding Fee Discount are listed below
How do I qualify?
To qualify for the Discount, you MUST show proof of gross annual income for all immediate family members living in your household. Gross income is ALL income from ALL sources before taxes. Applicants should provide a copy of any of the accepted income verification materials listed below.
Acceptable Income Verification
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Recent Federal Tax Return
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IRS Form W-2 or 1099
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Two (2) Current Pay Stubs
You will need to apply for this program every year. Your discount will last 12 months. You will need to complete the same application and provide proof of income.
How do I pay for my visit?
Our patients that qualify for our community discount can pay for each visit at the time of service. All forms of payment are accepted in our office, to include cash, check, debit and credit card.

Notice to Patients:
Upstate Family Health Center serves all patients regardless of income or insurance status.
Discounts for essential services provided by Upstate Family Health Center are offered on a sliding fee scale basis adjusted for family size and income.
Front desk personnel can assist you in applying, or you may apply directly by calling the clinic and asking for the patient outreach coordinator.