Our Health Services
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Primary Care
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Well child care and immunizations
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Diabetic care
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Physical exams
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Preventative Services
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Labs
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Referrals
Phone: 315-624-9470
1001 Noyes Street
Utica NY 13502
Who We Serve
We provide services to children and adults regardless of insurance coverage or ability to pay.
Our goal is to offer quality primary health care services to you and your family right in your community, eliminating the need to travel longer distances and/or the barrier of payment when accessing this care.
📢 Important Reminder for Our Valued Patients
To help us provide the best care possible, we kindly ask that you let us know in advance if you need to cancel or reschedule your appointment.
⏰ Missed appointments without notice are considered "no-shows."
Patients who accumulate three (3) no-shows within a 12-month period may be subject to a review of their care plan, which could lead to discharge from the practice.
We understand that life happens—please call us ahead of time if you can’t make it. Your communication helps us care for all our patients more effectively. 💙
Integrity Compassion Accountability Respect Excellence


Hours:
Sunday Closed
Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday Closed
We are located in the large gray building that also houses United Auto Supply and Orkin Pest Solutions. Our front door faces south towards Oswego Street.

Sliding Fee Program

Community Discount Program
Community Discount Program
The Community Discount Program allows patients who have no health insurance or are under-insured to receive health care services at a lower cost. To be part of the program you must provide proof of income for your household. Your income has to be less than the current federal poverty level. The poverty level will depend on the number of people who live in the home and the amount of money they make all together. The discount for the "Community Discount Program" varies but those who qualify and need the most help often can get significant discounts or services.
There are several simple steps required to apply for the program.
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Complete the application by clicking here.
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Provide copies of income for all eligible people living in your household (i.e. unemployment stubs, pay checks, etc.)
Services covered under the Community Discount Program include:
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Family Medicine
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Routine preventative exams
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Well child care and immunizations
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Diabetic Care
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Physical exams
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Gynecological care
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Podiatry
What does the community discount mean for you?
As a Federally Qualified Health Center (FQHC), Upstate Family Health Center accepts all Medicare and Medicaid insurance plans, as well as most major insurances. The Sliding Fee Discount is in place to meet the needs of the uninsured or underinsured, providing reduced costs on most services for those who qualify. No one will be denied access to services at Upstate Family Health Center, as services are offered regardless of insurance status or ability to pay.
Community Discount Program
We offer the Community Discount to all income-eligible uninsured or underinsured patients, based on annual household income, for most services. Income guidelines and acceptable verification for the Sliding Fee Discount are listed below
How do I qualify?
To qualify for the Discount, you MUST show proof of gross annual income for all immediate family members living in your household. Gross income is ALL income from ALL sources before taxes. Applicants should provide a copy of any of the accepted income verification materials listed below.
Acceptable Income Verification
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Recent Federal Tax Return
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IRS Form W-2 or 1099
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Two (2) Current Pay Stubs
You will need to apply for this program every year. Your discount will last 12 months. You will need to complete the same application and provide proof of income.
How do I pay for my visit?
Our patients that qualify for our community discount can pay for each visit at the time of service. All forms of payment are accepted in our office, to include cash, check, debit and credit card.

Notice to Patients:
Upstate Family Health Center serves all patients regardless of income or insurance status.
Discounts for essential services provided by Upstate Family Health Center are offered on a sliding fee scale basis adjusted for family size and income.
Front desk personnel can assist you in applying, or you may apply directly by calling the clinic and asking for the patient outreach coordinator.
