Upstate Family Health Center has partnered with Central Oneida Volunteer Ambulance Corp. to provide our patients with specialty-trained community paramedics. These paramedics act as an extension of the Primary Care Provider allowing the patient to access services outside of the traditional in-office visit.

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This model brings comprehensive primary care services to patients in the comfort of their home and other community-based settings. Transitions of care, wellness visits, patient education and labs are services able to be offered through our MIH Program. The goals of this program are to improve health outcomes and patient experience through an alternative option to clinic-based health while addressing social determinants of health gaps in care. 

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It is important to understand that this is not an Emergency Service. If, during any point of assessment, the patient is deemed needing a higher level of care; the Paramedic on scene, along with the provider at UFHC will make the determination to transfer the patient to a higher level of care. The MIH Paramedic will not transport but will outreach the appropriate Ambulance (For example if the patient resides in Utica, Utica Fire will be called to transport.) 

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Contact our MIH Team or your UFHC Primary Care Provider for program eligibility information.

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