Referrals & Care Coordination
Connecting You to the Care You Need
When your health needs extend beyond our Utica, NY clinic, we make sure you’re supported every step of the way. Our Referrals & Care Coordination team helps connect you with trusted specialists, diagnostic services, and community resources so you can receive the right care at the right time.
Our Referral Services
- Specialist Referrals — Connections to cardiology, dermatology, orthopedics, behavioral health, and other specialty providers.
- Diagnostic Testing Referrals — Coordination for imaging, advanced labs, and other diagnostic services not offered on‑site.
- Chronic Condition Support — Guidance for patients managing diabetes, heart disease, asthma, and other long‑term conditions.
- Behavioral Health Connections — Support linking you to counseling, therapy, or psychiatric services.
- Community Resource Navigation — Assistance finding food support, housing resources, transportation, and other social services.
- Follow‑Up Coordination — Ensuring you receive results, next steps, and ongoing support after specialist visits.
- Insurance & Authorization Assistance — Help navigating insurance requirements, prior authorizations, and coverage questions.
Our Approach to Care Coordination
We believe referrals should be simple, transparent, and patient‑centered. Our team focuses on:
- Communication — Keeping you informed and answering questions along the way
- Accessibility — Helping you find providers who meet your needs, preferences, and insurance coverage
- Equity — Ensuring all patients have access to high‑quality specialty care
- Support — Assisting with scheduling, paperwork, and follow‑up
We work closely with your primary care provider to make sure your care remains connected and consistent.
