Upstate Family Health Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them less favorably because of any protected characteristic under applicable law.
We provide free aids and services to people with disabilities to help them communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in alternative formats, when appropriate
We also provide free language assistance services to people whose primary language is not English, including:
- Qualified interpreters
- Information translated into other languages
If you need these services, please contact Upstate Family Health Center at (315) XXX-XXXX.
If you believe that Upstate Family Health Center has failed to provide these services or has discriminated in another way, you may file a grievance with:
Civil Rights Coordinator
Upstate Family Health Center
1001 Noyes Street
Utica, NY 13502
Phone: (315) 624-9470
Email: admin@ufhcinc.org
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: Office for Civil Rights Complaint Portal
By mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201
By phone: 1-800-368-1019 (TDD: 1-800-537-7697)
