Thank you for choosing Upstate Family Health as your Primary Care provider!

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To ensure we provide you with the best experience and a holistic approach to quality care, please note:

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To move forward with the new patient process, please complete the following steps:

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  1. Complete the New Patient Packet, which includes:

• A request to release your previous primary care and/or specialty care medical records.

• RHIO (Regional Health Information Organization) consent form.

 

*** Please note: Submitting the New Patient Packet does not automatically make you an active patient at our clinic.***

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   2. Once we receive and review your medical records, a member of our team will contact you to:

• Schedule your new patient appointment.

• Discuss any additional care plans that may be necessary.

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​Please note: if you submitted the signed and completed Release of Information but have not heard from us, that means we have not received your medical records. Please help us help you by calling your prior primary care and/or your current specialty care providers to obtain your medical records.

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​Co-Payment

Our office accepts all forms of payments to include cash, check debit and credit card options. Please make sure if you have a co-pay, you have it with you at the time of your appointment.

 

Parents must complete an enrollment packet below to register their child.
Enrollment Packet

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Please see our 'Community Discount' page for information on paying for your visits.