Coronavirus COVID-19 Updates
If you have a cough, fever, significant new fatigue or shortness of breath, please do not come to any UFHC location without reading this first!
A state of emergency was declared for New York on Friday, March 7th, in response to the ongoing spread of novel coronavirus COVID-19. Primary care practices like UFHC are asking that patients review the following information to guide them in making informed, responsible decisions concerning their health care.
The following are considered at-risk categories:
Healthcare workers caring for patients with COVID-19
Persons having had close contact with someone with COVID-19
Travelers from affected countries with widespread sustained transmission (currently Europe, China, Iran and South Korea as of 3/14/2020, see current list here).
Those whose age is greater than or equal to 65
Those who have lung disease, heart disease, diabetes, kidney disease or are otherwise immunocompromised
If you have symptoms of cough, fever, significant new fatigue or shortness of breath and you fall into any of the above at-risk categories:
If you feel that you absolutely need to be seen, please go to the Emergency Room.
If you feel that you do not need to be seen at the Emergency Room, please call UFHC at 315-624-9470 and speak to a member of our medical staff.
If you have symptoms of cough, fever, significant new fatigue or shortness of breath and you do not fall into any of the above at-risk categories:
If you feel that you can manage at home, please remain at home and call us as needed.
If you feel that you need to be seen, please call UFHC at 315-624-9470 and speak to a member of our medical staff.
If you have been told that you should self-quarantine because of travel or a potential exposure, you should not be seen in our office for any reason, even if you do not have any symptoms.
Practice social distancing as best you can, and continue to take action to help prevent the spread of respiratory illness by following the below guidelines:
Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water aren’t available.
Cover your cough or sneeze with your sleeve or a tissue, not your hands.
Avoid close contact with people.
Stay home when you’re sick, especially with a fever, except when advised to get medical care. At this time, it is best to stay home as much as you can even if you feel well.
Avoid touching your eyes, nose and mouth.
Routinely clean and disinfect frequently touched objects and surfaces.
If you have not received your flu shot yet, please call UFHC to make an appointment. The flu is still widespread in New York, and is also a threat to public health.
Rest assured that the CDC and the NYS Health Department are working to ensure state agencies and communities, schools, businesses around the state are prepared to minimize potential disruptions. You can find up-to-date information, including links to translated materials, at We appreciate your patience and cooperation as we continue to find our way through this challenging situation.