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Upstate Family Health Center, Inc. Promotes Director of Nursing Richard Williams to Chief Operating

Upstate Family Health Center, Inc. has recently promoted Director of Nursing Richard Williams, to Chief Operating Officer. Williams has been employed with UFHC since June of 2020 starting as a clinical supervisor.


In his new role, Williams will be involved in community outreach along with streamlining processes within the organization. He will also be working to expand UFHC’s brand in the community. “I not only see Upstate Family Health Center’s role as a medical leader, but also a community leader,” Williams says. “We’ve created a truly barrier free health facility. Bringing healthcare to the community where the need is. If there is a need, UFHC will be there to meet that need.”


“I’m passionate about this community because I grew up here, born and raised in Utica. I want to be involved in helping the city thrive and prosper,” said Williams. “I love the patients that we serve here at UFHC. On any given day, we see so many people with different back stories and backgrounds. It’s one of the best parts of my day.”


“Rich has been an integral part of our growth in a short amount of time,” said John Milligan, Chief Executive Officer at UFHC. “We have 2500 new patients since 2020. As an agency, we’ve administered over 30,000 Covid vaccines and have been involved in 100,000 plus tests around the community. We’ve opened a school-based health center in the Waterville School District. UFHC has also joined forces with Central Oneida County Volunteer Ambulance (COCVAC) and are bringing hands on care with tele visits. Rich has helped to spearhead our new behavioral health and substance abuse treatment programs when we recognized a need for them in our community. I’m confident that Upstate Family Health Center will continue to grow the programs we offer with the help of Rich working with our community,” said Milligan.


Upstate Family Health Center, Inc. is a 501(c)(3), not for profit, federally qualified health center, offering family health care services to individuals of all ages at various locations including Utica and Rome throughout the Mohawk Valley. The experienced and dedicated staff provide the highest level of care, while ensuring that the patient’s needs come first. Upstate Family Health Center, building bridges to better healthcare

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